Overview

IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

What You Will Do

1. The job will require you to handle inbound calls/emails/chats regarding technical issues for end users –
2. Remote Infrastructure support delivery
3. Perform problem cause analysis
4. Resolve routine customer problem on a timely basis

What we can offer you

• You’ll have access to all the technical and management training courses you need to become the expert you want to be
• You’ll learn directly from expert developers in the field; our team leads love to mentor
• You have the opportunity to work in many different areas to figure out what really excites you

What you required